Effective Date: 2nd June 2025
AV Cleaning Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our services or visit our website.
1. Who We Are
AV Cleaning Ltd is a professional cleaning company operating in Central London. We are registered in the UK under company number [Insert Company Number] and our registered office is located at [Insert Business Address].
2. What Information We Collect
We may collect and process the following types of personal data:
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Identity and Contact Details: name, address, email address, phone number.
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Service Details: information about the cleaning services you request or purchase.
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Payment Information: billing details (handled securely via third-party payment processors).
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Communication Data: records of correspondence, feedback, and queries.
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Website Usage Data: IP address, browser type, device information, and usage patterns (via cookies).
3. How We Use Your Information
We use your personal information for the following purposes:
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To provide and manage cleaning services.
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To respond to inquiries or customer support requests.
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To process payments and send invoices.
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To improve our services and customer experience.
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To send occasional updates, offers, or service-related notifications (only with your consent).
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
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Contractual necessity – to fulfill our agreement with you.
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Legal obligation – to comply with laws and regulations.
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Legitimate interest – for business purposes that do not override your rights.
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Consent – when you opt-in for marketing or promotional communications.
5. How We Share Your Information
We do not sell or rent your data. We may share your information with:
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Trusted service providers (e.g., payment processors, IT support) under strict confidentiality.
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Legal authorities if required by law or to protect our rights or comply with legal obligations.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal data.
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Object to or restrict our processing of your data.
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Withdraw consent at any time, where applicable.
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Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at [Insert Contact Email].
8. Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze traffic and usage. You can manage cookie preferences via your browser settings.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this page periodically.
Cookie Policy
Last updated: [Insert Date]
This Cookie Policy explains how AV Cleaning Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website https://avcleaning.co.uk
By continuing to browse or use our Site, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your browsing experience.
2. How We Use Cookies
We use cookies to:
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Ensure the website functions properly
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Enhance user experience and performance
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Analyse site traffic and usage
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Personalise content or remember your preferences
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Support marketing and remarketing campaigns (e.g., Google Analytics, Facebook Pixel)
3. Types of Cookies We Use
Strictly Necessary Cookies
These are essential for basic site functionality, such as navigation and access to secure areas.
Performance & Analytics Cookies
Used to collect anonymised data on how visitors interact with the website. This helps us improve functionality and user experience.
Functionality Cookies
Allow the site to remember choices you make (such as your region or language) to provide enhanced, personalised features.
Marketing Cookies
Used to track visitors across websites for targeted advertising. These may include cookies from third-party services like Google or Meta.
4. Third-Party Cookies
We may use trusted third-party services such as:
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Google Analytics
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Facebook/Meta Pixel
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Cookie Consent Plugins
These services may set cookies to collect anonymous data about your interactions with our website.
5. Managing Cookies
You can control or disable cookies through your browser settings. Most browsers allow you to:
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View and delete cookies
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Block all cookies
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Set preferences for certain websites
Note: Disabling cookies may affect your user experience and functionality of the Site.
For more info, visit:
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
AV Cleaning Ltd
📧 Email: hello@avcleaning.co.uk
📞 Phone: +44 7418 031657